Return, return and cancellation policies

The user may request the cancellation of their order if the order has not left our facilities and is not a product with specific specifications.

If the order is canceled and has not left our facilities, a refund will be made. Shipping costs and possible fees applied by payment methods will not be returned to the customer.

In compliance with the provisions of the General Law on Consumers and Users, the user is informed that since these are perishable goods, the right of withdrawal does not apply, and therefore the Client cannot return the order if it has left CECARN's facilities.

THE COMPANY RESERVES THE RIGHT TO CANCEL THE ORDER IF THE USER ACTS IN BAD FAITH.